Kerala State Board New Syllabus Plus Two Computer Application Chapter Wise Previous Questions and Answers Chapter 10 Enterprise Resource Planning.
Kerala Plus Two Computer Application Chapter Wise Previous Questions Chapter 10 Enterprise Resource Planning
Plus Two Computer Application Enterprise Resource Planning 1 Mark Important Questions
Question 1.
_______ is an open-source ERP software. (MARCH-2016)
a) SAP
b) Tally ERP
c) Oracle
d) Odoo
Answer:
d) Odoo
Question 2.
DSS stands for (MAY-2016)
a) Digital Signal System
b) Design Support System
c) Decision Support System
d) Database Support System
Answer:
c) Decision Support System
Question 3.
SAP stands for (MAY-2017)
Answer:
System Applications and products for data processing.
Plus Two Computer Application Enterprise Resource Planning 3 Marks Important Questions
Question 1.
Briefly explain any two ERP related technology. (MARCH-2016)
Answer:
Product Life Cycle Management (PLM): It manages the entire life cycle of a product. PLM consists of programs to increase the quality and reduce the price by the efficient use of resources.
2) Customer Relationship Management (CRM): As we know the customer is the king of the market. The existence of a company mainly the customers. CRM consists of programs to enhance the customer’s relationship with the company.
Question 2.
Explain the benefits of the ERP system. (MAY-2016)
Answer:
1) Improved resource utilization: Resources such as Men, Money, Material and Machine are utilized maximum hence increase productivity and profit.
2) Better customer satisfaction: Without spending more money and time all the customer’s needs are considered well. Because the customer is the king of the market. Nowadays a customer can track the status of an order by using the docket number through the Internet.
3) Provides accurate information: Right information at the right time will help the company to plan and manage the future cunningly. A company can increase or reduce production based upon the right information hence increase productivity and profit.
4) Decision-making capability: Right information at the right time will help the company to make a good decision.
5) Increased flexibility: A good ERP will help the company to adopt good things as well as avoid bad things rapidly. It denotes flexibility.
6) Information integrity: A good ERP integrates various departments into a single unit. Hence
reduce redundancy, inconsistency, etc.
Question 3.
List the benefits of ERP implementation in an Enterprise. (MAY-2017)
Answer:
Benefits of ERP system
1. Improved resource utilization: Resources such as Men, Money, Material, and Machine are utilized maximum hence increase productivity and profit.
2. Better customer satisfaction: Without spending more money and time all the customer’s needs are considered well. Because the customer is the king of the market. Nowadays a customer can track the status of an order by using the docket number through the Internet.
3. Provides accurate information: Right information at the right time will help the company to plan and manage future cunningly. A company can increase or reduce production based upon the right information hence increase productivity and Profit.
4. Decision-making capability: Right information at the right time will help the company to take a good decision.
5. Increased flexibility: A good ERP will help the company to adopt good things as well as avoid bad things rapidly. It denotes flexibility.
6. Information integrity: A good ERP integrates various departments into a single unit. Hence reduce the redundancy, inconsistency, etc.
Plus Two Computer Application Enterprise Resource Planning 5 Marks Important Questions
Question 1.
Explain the importance of BPR in ERP implementation. (MARCH-2017)
Answer:
ERP and BPR will not make much change if they are stand-alone. To improve the efficiency of an enterprise integrate both ERP and BPR because they are the two sides of a coin. For better results conducting BPR before implementing ERP, will help an enterprise to avoid unnecessary modules from the software.
The different phases of ERP implementation are given below
- Pre-evaluation screening: Many ERP packages are available in the markets. At most care should be taken before implementing an ERP. Select a few from the available ERP packages.
- Package selection: Selection of the right ERP to our enterprise is a laborious task and it needs a huge investment. Various factors should be kept in mind before you purchase an ERP that should meet our complete needs.
- Project planning: Good planning is essential to implement an ERP. From the beginning to the end activities are depicted in this phase.
- Gap analysis: A cent percent(100%) problem-solving ERP is not available in the market. Most of them solve a maximum of 70% to 80% problems. The rest (30% to 20%) of the problems and their solutions are mentioned here.
- Business Process Re-engineering: In general BPR is the series of activities such as rethinking and redesign of the business process to enhance the enterprise’s performance such as reducing the cost (expenses), improve the quality, prompt, and speed(time-bound) service.
BPR enhances the productivity and profit of an enterprise - Installation and configuration: In this phase, the new system is installing, before implementing the whole system a miniature of the actual system is going to be implemented as a test dose. Then check the reactions if it is good it is the time to install the whole system completely.
- Implementation team training: In this phase, the company trains its employees to implement and run the system.
- Testing: This phase is very important. It determines whether the system produces proper results. Errors in design and logic are identified.
- Going live: Here a change over is taken place to the new system from the old system. It is not an easy process without the support and service from the ERP vendors.
- End-user training: This phase will start familiarising the users with the procedures to be used in the new system. It is very important.
- Post-implementation: Once the system is implemented maintenance and review begin. In this phase repairing or correct previously ill-defined problems and upgrade or adjust the performance according to the company needs.
Question 2.
Selection of ERP package is very crucial in the implementation of ERP system. Give a short note on any four popular ERP packages. (MARCH-2017)
Answer:
Popular ERP packages are given below
A) Oracle: American based company famous in the database (Oracle 9i-SQL) packages situated in Redwood Shores, California.
ERP packages are a solution for finance and accounting problems. Their other products are
1) Customer Relationship Management (CRM)
2) Supply Chain Management (SCM)Software
B) SAP: SAP stands for Systems, Applications, and Products for data processing.
It is a German MNC in Walldorf and founded in 1972.
Earlier they developed ERP packages for large MNC. But nowadays they developed for small scale industries also.
The other software products they developed are
- Customer Relationship Management (CRM)
- Supply Chain Management (SCM)
- Product Life cycle Management (PLM)
C) Odoo: Formerly known as Open ERP.
It is an open-source code ERP. Unlike other companies, their source code is available and can be modified as and when the need arises.
D) Microsoft Dynamics
American MNC in Redmond, Washington
ERP for midsized companies.
This ERP is more user friendly
Another s/w is Customer Relationship Management(CRM)
E) Tally ERP
Indian company situated in Bangalore.
This ERP provides a total solution for accounting, inventory, and Payroll.