Kerala State Board New Syllabus Plus Two Business Studies Chapter Wise Previous Questions and Answers Chapter 8 Controlling.
Kerala Plus Two Business Studies Chapter Wise Previous Questions Chapter 8 Controlling
Plus Two Business Studies Controlling 1 Mark Important Questions
Question 1.
Controlling function of management ensures events to conform to _______ (MAY-2009)
a) Performance
b) Standards
c) Future activites
d) Deviations
Answer:
b) Standards
Question 2.
In the controlling process only those deviations from standard which seem exceptionally are brought to the attention of top management. Identify the relevant principle behind this. (MAY-2010)
Answer:
Management by exception
Question 3.
Find the odd one. (MARCH-2011)
a) Bill of Exchange
b) Treasury Bill
c) Debenture
d) Commercial Paper
Answer:
c) Debenture
Question 4.
________ is the criterion against which actual performance is measured. (MARCH-2012)
Answer:
Standard
Question 5.
Identify the one which is not a feature of controlling function. (MAY-2013)
a) Authority
b) Supervision
c) Forward locking
d) Continuous process
Answer:
Authority
Question 6.
The first step in control process is ______ (MARCH-2014)
a) Corrective action
b) Fixing standard
c) Analysing deviation
d) Measuring actual performance
Answer:
Fixing standard
Question 7.
Identify the management function which denotes th process of ensuring that actual activities conform to planned activities. (MARCH-2015)
Answer:
Controlling
Question 8.
“Control implies the measurement of accomplishment against the standard and the correction of deviations to assure attainment of objectives according to plans’’ is a definition given by (MARCH-2016)
a) Koontz & O Donnel
b) Henry Fayol
c) F.W. Taylor
d) Oliversheldon
Answer:
a). Koontz & O Donnel
Question 9.
Pick out a modern technique of managerial control from the following: (MAY-2016)
a) Statistical reports
b) MIS
c) Breakeven analysis
d) Budgetary control
Answer:
b) MIS (Management Information System)
Question 10.
“Without control system in place, the best of plans can go awry.” Substantiate. (SAY-2016)
Answer:
i) It helps to accomplish organisational goals.
ii) Controlling helps to judge accuracy of standards.
iii) Controlling creates an atmosphere of order and discipline in the organisation.
Plus Two Business Studies Controlling 2 Marks Important Questions
Question 1.
The various steps involved in the control process are given below. Arrange them in their sequence. (SAY-2011)
a) Comparison of performance with the standards.
b) Taking corrective action
c) Measurement of performance
d) Establishment of standards
Answer:
Establishment of standards, Measurement of performance, Comparison of performance with standards, Taking corrective action.
Question 2.
Devu, the Manager of a business unit opined that ‘control without’, planning is meaningless.’ (MARCH-2014)
a) Do you agree with Devu?
b) State reason.
Answer:
a) Yes
b) 1) Planning and control are interdependent and
inseparable functions of management.
2) Planning is a prerequisite for controlling.
3) Planning initiates the process of management and controlling complete the process.
4) Planning is prescriptive where as controlling is evaluative.
Plus Two Business Studies Controlling 3 Marks Important Questions
Question 1.
“If you try to control everything you may end up by controlling nothing.” (FEBRUARY – 2009)
a) Do you agree with the statement?
b) Why?
Answer:
a) Yes. The principle is Management by exception
b) According to this principle, only those deviations which are exceptionally high and which cannot be easily solved by lower level management alone, should be reported to top management.
Question 2.
Mr. Thomas is working as the Marketing Manager in a pharmaceutical company. The target performance fixed by the top management for the Marketing Man-ager is Rs. 40 lakhs sales in a month. During the month of January, 2009 he can make sales of Rs. 32 lakhs only.
a) Which management function is to be applied here? (MAY-2009)
b) Name the steps to be followed while performing this function.
Answer:
Controlling
1) Setting performance standards
2) Measurement of actual performance
3) Comparison of actual performance with standards
4) Analysing deviations
5) Taking corrective action
Question 3.
Just as planning, controlling should also be primarily a forward looking function.” To what extent, this statement is true?(FEBRUARY-2010)
Answer:
Controlling is a forward looking function – However, Like planning, control is also forward looking. Con¬trolling provides valuable information forfuture planning. Corrective action in controlling helps to improve the future performance. Thus controlling is a forward looking.
Question 4.
“Planning without control is a ship without a captain.” (MAY-2011)
a) Do you agree with this statement?
b) Establish the relationship between planning and control.
Answer:
a) yes.
b) 1) Planning and control are interdependent and inseparable functions of management.
2) Planning is a prerequisite for controlling.
3) Planning initiates the process of management and controlling complete the process.
4) Planning is prescriptive where as controlling is evaluative.
Question 5.
An essential part of the control process is corrective actions as and when needed – State your opinion (MARCH-2012)
Answer:
Meaning : Controlling is the process of ensuring that actual performance conform to planned performance. It also ensures that an organisation’s resources are being used effectively for the achievement of predetermined goals. So controlling is a goal oriented function.The controlling functions measure actual performance against standards, find out the deviations, analyse the causes of such deviations and take corrective actions.
Question 6.
The following table shows the details of defective per 1000 units of tooth brush during 4 months (MAY-2012)
The supervisor reported only the defective of Jan.2011 to top management. Explain the underlying principle behind this practice.
Answer:
Management by Exception
Question 7.
Mr. Salam, the new manager of Rubco Ltd., believes that controlling function should concentrate on Key Result Areas, do you agree with Mr. Salam? Sub-stantiate. (MARCH-2016)
Answer:
Yes., I agree with Salam
Controlling function should concentrate on key result areas. This is known as control by exception or management by exception. (MBE)
Question 8.
A system of control pre-supposes the existence of certain standard of performance which eventually are provided by planning. In the light of the above, establish that planning and controlling are inter-related. (MAY-2017)
Answer:
Relationship between Planning and Controlling
1) Planning and control are interdependent and inseparable functions of management.
2) Planning is a prerequisite for controlling.
3) Planning initiates the process of management and controlling complete the process.
4) Planning is prescriptive where as controlling is evaluative.
5) Planning and controlling are both backward looking as well as forward looking functions.
6) Planning based on facts makes controlling easier and effective
Plus Two Business Studies Controlling 4 Marks Important Questions
Question 1.
Planning without control is a ship without a captain. Do you agree with this statement? Establish the relationship between planning and control. (MAY-2010)
Answer:
a) Yes. Planning and control, both are complementary.
b) Relationship between Planning and Controlling
1) Planning and control are interdependent and inseparable functions of management.
2) Planning is a prerequisite for controlling.
3) Planning initiates the process of management and controlling complete the process.
4) Planning is prescriptive where as controlling is evaluative.
5) Planning and controlling are both backward looking as well as forward looking functions.
6) Planning based on facts makes controlling easier and effective
Question 2.
Prepare a seminar paper in ‘Steps in Control Process (MARCH-2013)
Answer:
Controlling Process : Controlling is a systematic process involving the following steps.
1. Setting performance standards
2. Measurement of actual performance
3. Comparison of actual performance with standards
4. Analysing deviations
5. Taking corrective action
1. Setting Performance Standards : Standards are the criteria against which actual performance would be measured. Standards can be set in both quantitative as well as qualitative terms.
2. Measurement of Actual Performance : After establishing standards, the next step is measure-ment of actual performance. Performance should be measured in an objective and reliable manner.
3. Comparing Actual Performance with Standards : This step involves comparison of actual performance with the standard. Such comparison will reveal the deviation between actual and desired results.
4. Analysing Deviations: The deviations from the standards are assessed and analysed to identify the causes of deviations.
5. Taking Corrective Action: The final step in the controlling process is taking corrective action. No corrective action is required when the deviations are within the acceptable limits.
Question 3.
“Planning and Corrtffilling are inseparable Siamese twins of management.” Why? (MARCH-2015)
Answer:
Relationship between Planning and Controlling
1) Planning and control are interdependent and inseparable functions of management.
2) Planning is a prerequisite for controlling.
3) Planning initiates the process of management and controlling complete the process.
4) Planning is prescriptive where as controlling is evaluative.
5) Planning and controlling are both backward looking as well as forward looking functions.
6) Planning based on facts makes controlling easier and effective.
Question 4.
Identify the idea behind the diagram and explain its importance. (MARCH-2017)
Answer:
a) Controlling
b) Importance of Controlling
1) Accomplishing organizational goals : The controlling function measures progress towards the organizational goals and brings to light the deviations, if any, and indicates corrective action.
2) Judging accuracy of standards: A good control system enables management to verify whether the standards set are accurate and objective.
3) Making efficient use of resources : By exercising control, a manager seeks to reduce wastage of resources.
Plus Two Business Studies Controlling 5 Marks Important Questions
Question 1.
Analyze the following activities. (MARCH-2009)
1) Measurement of performance.
2) Taking corrective action.
3) Comparing actual performance with standards.
4) Establishments of standards.
a) Identify the management function.
b) Arrange it in correct order as it takes place in an organisation.
c) Explain the relationship of this function with planning
Answer:
a) Controlling
b) 1) Establishments of standards
2) Measurement of performance
3) Comparing actual performance with standards
4) Taking corrective action
Question 2.
Just as traffic signals are essential to make our roads accident free, management controls are necessary forthe smooth functioning of the organisation. (MARCH-2010)
a) State your opinion about this statement.
b) Briefly explain the steps in control process.
Answer:
a) Yes. Control is necessary for the smooth func¬tioning of the organization.
Question 3.
“This management function is similar to thermostat in refrigerator, which compares actual temperature with the standard and acts when there is deviations.” (MARCH-2011)
a) Which management function is referred here?
b) Write the process involved in it.
Answer:
a) Controlling
b) Controlling Process : Controlling is a systematic process involving the following steps.
1. Setting performance standards
2. Measurement of actual performance
3. Comparison of actual performance with standards
4. Analysing deviations
5. Taking corrective action
1. Setting Performance Standards : Standards are the criteria against which actual performance would be measured. Standards can be set in both quantitative as well as qualitative terms.
2. Measurement of Actual Performance : After establishing standards, the next step is measure-ment of actual performance. Performance should be measured in an objective and reliable manner.
3. Comparing Actual Performance with Standards : This step involves comparison of actual performance with the standard. Such comparison will reveal the deviation between actual and desired results.
4. Analysing Deviations: The deviations from the standards are assessed and analysed to identify the causes of deviations.
5. Taking Corrective Action: The final step in the controlling process is taking corrective action. No corrective action is required when the deviations are within the acceptable limits.
Question 4.
The sales report of Usha Fans Ltd. for the last six months is given below. The target fixed for each month was 2000 fans. In the last 3 months the sales manager of the company was on leave for personal reasons Just as traffic signals are essential to make our roads accident free, management controls are necessary forthe smooth functioning of the organisation. (MAY-2013)
a) Identify the management function in the absence of which the production declined.
b) State the steps to be taken by the management to achieve the target.
Answer:
a) Controlling
b) Controlling Process : Controlling is a systematic process involving the following steps.
1. Setting performance standards
2. Measurement of actual performance
3. Comparison of actual performance with standards
4. Analysing deviations
5. Taking corrective action
1. Setting Performance Standards : Standards are the criteria against which actual performance would be measured. Standards can be set in both quantitative as well as qualitative terms.
2. Measurement of Actual Performance : After establishing standards, the next step is measure-ment of actual performance. Performance should be measured in an objective and reliable manner.
3. Comparing Actual Performance with Standards : This step involves comparison of actual performance with the standard. Such comparison will reveal the deviation between actual and desired results.
4. Analysing Deviations: The deviations from the standards are assessed and analysed to identify the causes of deviations.
5. Taking Corrective Action: The final step in the controlling process is taking corrective action. No corrective action is required when the deviations are within acceptable limits.